Frequently Asked Questions

Applying is easy! You can submit your apartment application online through our website anytime, or our friendly leasing team can guide you through the application process. If you have questions, we're happy to help every step of the way.

Security deposits are based on the results of your application screening and can range up to one month's rent. We also offer SureDeposit options, which may provide a lower upfront move-in cost depending on your screening results.

To complete your apartment application, please provide: 

• Government-issued photo ID (driver's license, passport, or visa)
• Employment verification or offer letter
• Two recent pay stubs
• Two recent bank statements
• If self-employed, your two most recent tax returns

Additional documentation may be requested during the application process.

Applicants generally must have a monthly household income equal to three times the monthly rent.

We offer flexible lease terms from 6 to 15 months, depending on apartment availability. Contact our leasing office for current pricing and availability.

Yes! We offer lease terms starting at 6 months, making Lofts at North Hills a great choice if you need flexibility.

Residents are required to provide 60 days' written notice before moving out.

Life happens. If you need to move before your lease ends, please contact our leasing office to discuss your available options.

Absolutely! Everyone age 18 or older living in the apartment must complete an application, qualify, and be listed on the lease.

Our occupancy guideline is two adults per bedroom. Please contact our leasing office if you have questions about occupancy requirements.

Yes! Guest parking is available throughout the community. Contact the leasing office for current guest parking guidelines.

Yes. Guests may stay for up to 14 consecutive days. Please review your lease agreement or contact our leasing office for complete guest policy details.

Rent is due on the 1st of every month and can be paid securely through our online resident portal. We also offer Flex Rent Payments, allowing qualified residents to split their monthly rent into smaller payments throughout the month.

Yes. All residents are required to maintain renter's insurance throughout their lease.

Paid with your monthly rent includes: 

• Spectrum high-speed internet
• Valet trash service
• Pest control

Please see the cost estimator on the website. Contact our leasing office for a complete list of utility responsibilities.

Spectrum is the internet provider for the community.

Yes! We proudly offer preferred employer discounts for qualifying businesses. Contact our leasing team for current participating employers and available savings.

Yes! Every apartment home includes a full-size washer and dryer, making laundry day convenient.

Each apartment includes: 

• Refrigerator with ice maker
• Dishwasher
• Range/Stove
• Washer & Dryer

Yes. Every apartment home includes central heating and air conditioning for year-round comfort.

Yes! Ceiling fans are included to help keep your apartment comfortable.

Currently, apartment homes are leased unfurnished.

Yes! We love pets. Our pet-friendly apartments in Raleigh, NC welcome your furry family members. Breed restrictions and pet fees apply. Visit our Pet Policy page or contact the leasing office for details.

Yes. Every apartment includes one reserved parking space, and additional guest parking is available.

Not currently. However, public EV charging stations are located approximately 1.6 miles from the community.

Residents enjoy: 

• Resort-style swimming pool
• 24-hour fitness center
• Dog park
• Playground
• Resident clubhouse
• Online resident services
• Professional on-site management
• Responsive maintenance and customer service

At this time, our amenities are available for all residents but are not available for private rentals.

Yes! Throughout the year, we host resident events and community gatherings designed to help neighbors connect and build friendships.

Our community offers an outstanding location in Raleigh, North Carolina, with convenient access to shopping, dining, parks, employers, and entertainment.

Yes. GoRaleigh bus stops are conveniently located near the community.

Lofts at North Hills is approximately 6.6 miles from Downtown Raleigh, making commuting simple while still enjoying a peaceful neighborhood.

Lofts at North Hills is located within the Wake County Public School System. Nearby schools include:

• Green Magnet Elementary School
• Carroll Magnet Middle School
• Millbrook Magnet High School

Yes! Our online resident portal makes it easy to: 

• Pay rent
• Submit maintenance requests
• View account information
• Manage your resident account anytime

Lofts at North Hills Apartments is professionally managed by Arlington Properties, a trusted leader in apartment communities throughout the Southeast.

Whether you're searching for apartments near North Hills, pet-friendly apartments in Raleigh, apartments with a washer and dryer, or a community with outstanding amenities and flexible lease terms, we'd love to show you around. 

Contact Lofts at North Hills Apartments today to book a tour, check current availability, and find your next apartment home in Raleigh, North Carolina.